Welcome to Choose Your Insurance. We are a UK based company with offices in London, South Devon and the Midlands. We set up Choose Your Insurance to assist customers who are looking for those additional insurance products that provide that extra peace of mind. We wanted to create a website that was easy to use and allowed you to purchase great value products in your own time and at your convenience.
Choose Your Insurance is a trading name of Virtual Insurance Products Ltd. We have over 40 years experience and supported by some of the biggest names in the insurance market.
Customer service is a key aspect of our business and we welcome your comments and feedback, please feel free to contact us on [email protected]
Virtual Insurance Products Ltd are directly authorised by the Financial Conduct Authority (FCA) and you are protected by the Financial Services Compensation Scheme. Our FCA number is 307038 and you can check our details by visiting the FCA's website at register.fca.org.uk or by calling them on 0800 111 6768.
We are also members of the British Insurance Broker's Association (BIBA).
If you are still not happy with our final decision or if you have not received our final decision within 8 weeks of us receiving your complaint you can pass your complaint to the Financial Ombudsman Service. The Financial Ombudsman Service is an independent organisation and will review your case.
Their address is:
The Financial Ombudsman Service, Exchange Tower, London, E14 9SR
Phone: 0800 023 4567
You can visit the Financial Ombudsman Service website at: www.financial-ombudsman.org.uk
Following the complaints procedure does not affect your rights to take legal proceedings